Back to home

Privacy Policy

Last updated: February 2026

Who we are

Toltec Systems Ltd is the data controller. We operate from Adamson House, Towers Business Park, Didsbury, Manchester M20 2YY. Contact us at [email protected] or 0345 257 4447.

What we collect

We collect your name, email, phone number, organisation name, and any details you share via our enquiry form. We also collect technical data such as IP address, browser type and pages visited.

How and why we use it

We process your data under the UK GDPR using legitimate interests (to respond to enquiries and manage client relationships), contractual necessity (to deliver our services), and consent (for marketing, which you can withdraw at any time). We use your data to respond to you, deliver our services, and keep our website secure.

Sharing and transfers

We never sell your data. We may share it with trusted service providers (hosting, email, analytics) who are contractually bound to protect it. If data is transferred outside the UK, we use ICO-approved safeguards such as Standard Contractual Clauses.

Retention

Enquiry data is kept for up to 24 months from your last contact. We delete or anonymise data we no longer need.

Your rights

You have the right to access, correct, delete, restrict, or port your data, and to object to processing. Contact [email protected] and we will respond within one month.

Cookies

We use essential cookies for site functionality and analytics cookies to understand usage. We do not use advertising or tracking cookies. You can manage cookies via your browser settings.

Complaints

If you are unhappy with how we handle your data, please contact us first. You also have the right to complain to the ICO at ico.org.uk or on 0303 123 1113.

Changes

We may update this policy from time to time. Changes will be posted on this page with a revised date.